Planning
How to Find and Hire a CAPS Specialist
Updated June 2025 — The credential, the process, and the right questions
What CAPS Means
CAPS stands for Certified Aging in Place Specialist — a designation from the National Association of Home Builders (NAHB) in partnership with the AARP and the American Occupational Therapy Association. CAPS-credentialed professionals have completed specialized training in the technical, business, and customer service aspects of serving older adults and people with disabilities through home modifications.
CAPS is not a contractor's license — it's a training credential layered on top of an existing contractor or design license. A CAPS professional might be a general contractor, remodeler, occupational therapist, interior designer, or architect.
When You Need a CAPS Specialist
A CAPS professional is most valuable when:
- You're not sure what modifications are needed and want a professional whole-home assessment
- Your project involves multiple modifications across several rooms
- You want someone who understands both construction standards and the functional needs of the person who will use the modifications
- You're planning ahead for future needs and want a phased modification plan
For a single discrete modification (one grab bar, one ramp), a CAPS specialist may be more than you need — a licensed general contractor with experience in accessibility work may be sufficient.
How to Find a CAPS Specialist
- NAHB CAPS directory: nahb.org/find-a-member/search-by-specialty — searchable by ZIP code and CAPS credential
- AARP Home Fit referral: AARP has resources for finding local CAPS professionals
- Local builder associations: Your local home builders association may maintain a list of CAPS members
- VA referral: VA occupational therapists can often refer veterans to CAPS-credentialed contractors in their area
What a CAPS Assessment Costs
A CAPS professional may charge for a home assessment separately from any construction work. Typical assessment fees: $150–$500 for a 2–4 hour in-home assessment with a written report and modification recommendations. Some CAPS contractors waive the assessment fee if you hire them for the project work. Always ask about fees upfront.
Questions to Ask Before Hiring
- Are you licensed as a [general contractor / remodeler / occupational therapist] in [your state]?
- How many accessibility modification projects have you completed in the past year?
- Can you provide 2–3 references from clients for similar projects?
- Will you pull all required permits for this project?
- Are you familiar with VA HISA and USDA 504 requirements? (If applicable)
- Do you carry current liability insurance and workers' compensation?